Refund Policy
Return Policy
At Spirit Warrior Boutique, we want you to be happy with your purchase. Please review the following return and exchange policy carefully before initiating a return.
Returns
We accept return requests within 24 hours of delivery.
If you do not contact us within 24 hours of receiving your order, we are unfortunately unable to offer a refund or exchange.
To be eligible for a return, your item must:
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Be unused and unworn
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Be in the same condition in which you received it
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Be returned in its original packaging
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Have all original tags attached
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Include your order number
The buyer is responsible for all return shipping costs.
Items Not Eligible for a Refund
Certain items may only qualify for a partial refund, or may not qualify for a refund at all.
Items may be ineligible for a refund if they:
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Are returned more than 24 hours after delivery
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Are not in their original condition
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Have been damaged after delivery
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Are missing parts or accessories for reasons not caused by an error on our part
Refunds
Once your returned item has been received and inspected, we will email you to confirm that we have received it. We will then notify you whether your refund has been approved or rejected.
If your refund is approved, the refund will be processed and automatically applied to your original method of payment.
Please allow your financial institution additional processing time for the refund to appear in your account.
Late or Missing Refunds
If you have been approved for a refund but have not received it yet:
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Check your bank account again.
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Contact your credit card company, as it may take some time for the refund to be officially posted.
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Contact your bank, as additional processing time may be required.
If you have completed these steps and still have not received your refund, please contact us at:
spiritwarriorboutique@gmail.com
Sale Items
Sale items are final sale and are not eligible for refunds.
Only regularly priced items are eligible for a refund, provided they meet all other requirements outlined in this policy.
Exchanges
We only replace items if they arrive defective or damaged.
If you received a defective or damaged item and need an exchange for the same item, please contact us at:
spiritwarriorboutique@gmail.com
Please contact us within 24 hours of delivery and include your order number along with details and, if possible, photos of the issue.
Return Shipping
To initiate a return, please contact us first at:
spiritwarriorboutique@gmail.com
We will provide you with the appropriate return shipping instructions.
Customers are responsible for their own return shipping costs. Original shipping costs are non-refundable. If a refund is issued, the cost of return shipping may be deducted from the refund amount.
Delivery times for exchanged items may vary depending on your location.
For items valued at $75 or more, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item and are not responsible for items lost during return shipping.
Contact Us
If you have questions about returns, refunds, or exchanges, please contact us at:
spiritwarriorboutique@gmail.com
We are happy to assist you with your order and answer any questions regarding our return policy.